Metronet’s promise to you
However capable and well intentioned a traditional service provider might be, it is only able to address issues that occur on its own network.
With the vast majority of service providers, more than 99% of services are dependent upon circuits that are leased from BT. As a result, where issues arise your so-called independent provider is often powerless to expedite a speedy resolution without the co-operation and support of BT.
Metronet has its own metropolitan area network and does not depend on any other provider for the local loop. The company’s service operates throughout the entirety of Greater Manchester, Liverpool, Leeds, Birmingham and Dublin with its support staff available 24x7x365.
Metronet owns its network and the company has full access to its POP sites 24 hours a day, 365 days a year without any dependence upon third party companies.
With this level of control and protection from third party interference, the Metronet network offers unprecedented levels of reliability. Should a fault occur, Metronet’s engineers are will respond to your request within 45 minutes.